Pain Point
Fixed rules missed edge cases
The existing automation handled applications that followed common patterns. Applications outside those rules required a separate manual assessment.
Case Study - Multi-Product Fintech
Fintech reduced manual case reviews by 70 percent
An international fintech used the AI Data Room to assess high-value onboarding applications. After deployment, manual case reviews fell by 70 percent and time-to-yes shortened.
The Impact
Results from the onboarding review workflow
These results apply to the onboarding workflow and operating context described in this case study.
70%
Fewer manual case reviews
Shorter
Time-to-yes for high-value customers
The Problem
Fixed onboarding rules delayed complex applications
An international fintech operating multiple products encountered onboarding delays as it expanded into new jurisdictions.
Pain Point
High-value applications stuck in review
Roughly 10 percent of high-value applications got stuck in manual review, frustrating customers and delaying revenue.
Pain Point
Changes required engineering
Adjusting risk parameters or changing data providers required engineering support. The onboarding team could not update the workflow directly when requirements changed.
The Solution
Risk Llama prepared edge cases for analyst review
The deployed workflow combined document analysis, configured risk appetite and recommendations while keeping the final onboarding decision with the company’s analysts.
Intelligent Orchestration
Prepare cases beyond fixed rules
The orchestration workflow prepared applications that did not fit the existing pass or fail rules. Analysts received the case information for review before making a decision.
The AI Data Room
Check documents against risk appetite
The AI Data Room analysed passports and bank statements against the company’s configured risk appetite. It returned recommendations and supporting checks for analysts to verify.
Powered By
Powered by the AI Data Room
The AI Data Room supports document assessment workflows for onboarding, due diligence and underwriting in Risk Llama.
Risk Llama
Prepare onboarding edge cases for human review
See how Risk Llama applies configurable checks to onboarding documents and returns recommendations for analysts to verify.
See it handle your edge cases. Book a live demo.